FAQ

How do you qualify each carrier?

We have a rigorous process to make sure they are fully insured, have been in business long enough to qualify as part of quality carrier program. In addition to our internal carrier ranking, we are integrated with multiple carrier reporting platforms to get live updates on any carriers performance.

How do you qualify each driver?

On top of ranking and qualifying carriers, we are also ranking each driver thanks to our mobile app. Each driver is required to use our mobile app. As such, we record their phone numbers. When they decide to quit one carrier and jump ship to another carrier, we will always know where they are if they are ever to be assigned on one of Archerhub’s loads. As soon as a bad driver’s phone number is assigned, our system will redflag the phone number and will not allow to tender the load to this driver.

How do I quote a shipment?

Just enter the shipment details in our mobile app or online platform and you will get instant quotes delivered to you immediately. If you have additional requirements to discuss please email us at shipper@archerhub.com

What additional information do I need to provide after booking a shipment?

If there is any additional information required, one of our representatives will reach out to you after you book the shipment.

How will I get updates about my shipment?

Archerhub makes it easy for you to put in your order number online to retrieve the location of your shipment. In addition, automated emails will be sent to you about the progress of your shipment.

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